Frequently Asked Questions

  • Our trees are grown in custom-built air-prune boxes of red oak and cedar. Using this method, tap-roots are “air-pruned” via metal mesh at the bottom of the box, and lateral root growth is encouraged. This method is plastic-free, eliminates root-circling and results in a robust root system that makes for a healthy transplanted tree.

  • A bare-root tree is a live but dormant tree. These trees are easily transported and transplanted in their dormancy. As the plant isn’t in its growth phase, it doesn’t need soil nutrition to live. It does, however, need it’s roots to remain in a moist media at all times.

  • Bare-root trees are easier to transport and undergo far less transplant shock than a tree transplanted in its growth phase, resulting in an ultimately healthier tree.

    Since bare-root trees don’t require plastic containers or soil for transport like other traditional nursery plants, they can be a far more affordable option for those purchasing them.

  • Your tree will be shipped based on what climatic zone you’re in so that you’ll be able to plant your tree as soon as it arrives.

  • Your tree or shrub will be packed with moist sawdust around its roots. This media is essential for the survival of the plant until it is transplanted, so make sure to keep the sawdust moist and keep it around the roots of the plant. You can also store the tree in another moist media until you are ready to plant. However, please do not store your trees in a sopping wet media that could encourage rotting.

  • Plant your trees as soon as you’re able, and before springtime growth temperature in your area.

    Dig your hole bigger than you think it should be. You can amend the soil as you like. Be sure to water your tree until it’s well established.

  • Yes! If you choose the “pick-up” option at checkout we will contact you to coordinate pickup. Otherwise, feel free contact us via email at onemoonnursery@gmail.com or use our contact submission form on our Contact Page to connect with us regarding on-farm pickup.

  • Because we only sell trees that are healthy at time of shipping and because we sell live plants that have a limited shippability window, all sales are final and we aren’t able to offer refunds nor accept returns.

    Our dormant, bareroot trees are packed in moist sawdust for shipping and easily survive the days in transit required to arrive at your home. The health of a tree after it arrives at your doorstep is your responsibility alone. Please nurture your tree with a large hole, good soil and sufficient water, and reach out to us if you have any questions about how to plant or care for your tree.

  • We offer $17 flat-rate shipping for orders under $150 and free shipping on orders over $150.